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  • Frequently Asked Questions

    What is the maximum file size I can upload?

    A single file must be no larger than 100 MB. The total number of files and storage capacity is not limited.

    Are there any download limits?


    How long will my files be available?

    Files are not removed by default, but you can choose to remove them after 1, 5, 60 or 90 days since the date of upload, depending on the selected lifespan. You can also adjust the default lifespan in the settings.

    According to the terms of service, the administration reserves the right to delete files any time, as well as modify the terms of service.

    Is it possible to recover deleted files?

    It is not possible, we don't store original files on our servers. However, if the file is yours, you can re-upload the file and ask us to restore the old link.

    What is the password for the file?

    We don't disclose this information. However, users often leave links to the sites where you can find the password or in the comments of the file.

    The file violates copyrights. Is it possible to remove it?

    We're not responsible for the user content. If you are the rightful owner you can let us know about the copyright violation.

    Why are some files not showing up in the search results?

    We intentionally hide some files from search. Files which might harm RGhost users or files which might violate copyrights or expose personal information of users. If you noticed that some files are hidden from search by mistake, please let us know.